Mission Statement

Centre for Neuro Skills (CNS) seeks to provide medical rehabilitation programs, lifecare programs, advocacy, and research for people with brain injury in order to achieve a maximum quality of life.

Core/Corporate Values

Statement: The core values that have been the guiding principles of CNS since 1980 include: bias for action, environmental validity, rhythm of living, clients don't plateau, and teamwork. The core values have been expanded and additional corporate values added, which include the following:

CNS believes medical rehabilitation should be conducted in environmentally valid conditions wherein actual settings, conditions, times and responsibilities are contextually appropriate to the medical rehabilitation being undertaken. In this manner, medical rehabilitation is conducted in a broad array of settings to maximize treatment effect, learning generalization and learning stability.

CNS believes that all staff must evaluate the underlying assumptions they bring to all medical rehabilitation programs and determine the manner in which those assumptions influence selected goals and treatment interventions. CNS believes in a basic bias of action that is directed toward resumption of normal skills and activity levels.

CNS believes that daily and weekly variations in activities and responsibilities are present throughout life. These rhythms of living are established early in life and are basic to social interaction. CNS conducts medical rehabilitation in harmony with the rhythm of living separating the work week from the weekend, separating day and night activities and responsibilities, and encouraging a return to an individual's normal rhythm of living.

CNS believes that individuals with brain injury continue to regain function over time, in particular, due to the knowledge CNS staff possesses in facilitation of regained skills. CNS believes that there are some individuals who will not improve because medical science has not yet determined the means to facilitate skill reacquisition. CNS believes that the great majority of individuals with brain injury do not plateau in the presence of expert, intensive medical rehabilitation of sufficient duration.

CNS believes that a client's needs are of the utmost importance. CNS places clients' needs ahead of the company's financial needs whenever possible and practical. CNS believes that the administrative and marketing functions within the company exists to support the clinical programs the company seeks to provide.

CNS believes in saying what needs to be said and in speaking plainly, politely and clearly in all communications with all parties.

CNS believes in client-centered program development. All programs are tailored to the specific needs of each individual and their family. CNS is most interested in meeting the needs of the individual, though CNS recognizes that provision of client-centered programs may require some compromise due to competing interests of multiple clients, client and/or staff safety, or the protection and preservation of the company's ability to continue to provide medical rehabilitation to individuals it serves.

CNS believes in fair, compassionate treatment of others. CNS believes its staff should treat clients as well as or better than they would treat their own family members. "If it's not good enough for my family, it's not good enough for yours."

CNS believes in the pursuit of continuous quality improvement.

CNS believes in developing proactive responses in policy and procedure development whenever feasible.

CNS believes in and expects honesty, integrity and ethical behavior in all activities and from all participants. CNS believes that all staff should strive to do the right thing daily.

Along with an "open door" policy, CNS believes that opinions are important and have value. CNS believes that opinions should be solicited and considered in important decisions. CNS recognizes that valuing and considering opinions does not necessarily result in the adoption of a particular opinion.

CNS believes a primary responsibility held by all staff is to advocate for our clients and their families as they often cannot advocate well for themselves.

CNS believes that all services should be integrated via a culture of teamwork that is transdisciplinary and non-territorial. CNS fosters an environment of shared responsibility and work.

CNS believes that medical rehabilitation programs should be data-driven, objective, and accountable over time.

CNS values employment longevity and staff experience in the pursuit of excellent medical rehabilitation programs for our clients and their families. CNS believes its staff deserves to work with individuals who share the CNS values. CNS believes staff has the right to expect fellow staff to be competent, ethical, honest, hard-working, committed, dedicated, effective, socially compatible within the work setting and focused on client treatment programs and company-centered activities.

CNS strives to develop interventions that are derived from translation of bench science to clinical practice.

CNS believes that it should strive to set the industry standard in all aspects of clinic and business activities.

CNS believes it must earn the respect of clients, families, case managers, insurance carriers, attorneys and all with whom we interact.

CNS believes its role is vital in provision of medical rehabilitation following brain injury and substantially impacts the life satisfaction of those individuals treated.

CNS believes in a least restrictive model for: pharmacological interventions, discharge planning and placement, and behavioral intervention for the individual served.

CNS believes that medical rehabilitation following brain injury should be properly timed, of sufficient duration and intensity, and conducted by highly experienced teams of medical and allied health professionals.

CNS values extensive and comprehensive education regarding brain injury for clients, families, caregivers, case managers, insurance claims professionals, staff, medical and allied health professionals and attorneys.

CNS believes its purpose is to serve people with brain injury and their families and the multitude of professionals that interact with them.